Stash Hotel Rewards welcomed ten new Texas partner hotels — The Blossom Hotel, Hotel Gibbs, Kimber Modern, FlopHouze, Hoffman Haus, Meyer Inn on Cyprus Creek, Camp Comfort, The Ruby Hotel & Bar, 7A Ranch and Wimberley Inn.
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I’ve been told by counterparts in the business that as a company grows, so will the need for formal rules and clear policies. With that in mind, I decided to beat them to the punch and make a couple of official policies.
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The chains have a problem, and it is standardization. Standardization ushered in the Industrial Revolution, and it has given rise to many of the world’s largest and most successful companies. And it’s something many believed would never go out of style—until now.
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Ignoring loyalty in a boom time is akin to saying, “I don’t need health insurance because I’m feeling quite well today.” Loyalty is an insurance policy. If you ignore it until the economic bubble or your appendix bursts, you’ve waited too long. By investing in loyalty and service today, you can protect yourself for the long term.
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